Cancellation Policy
Our fair and transparent cancellation terms for your peace of mind
💳 PAYMENT POLICY (Domestic & International Tours)
To confirm and secure all travel arrangements, the following payment schedule applies:
40% of total tour costAt the time of booking confirmation
40% of total tour cost40 days prior to the tour start date
20% of total tour cost20 days prior to the tour start date
🔹 Note:
- For international tours, airline tickets and visa fees (if applicable) may be required to be paid 100% in advance as per airline/embassy rules.
- Failure to adhere to the payment schedule may result in automatic cancellation, and cancellation charges will apply.
❌ CANCELLATION POLICY (Domestic & International Tours)
If the client wishes to cancel or amend the booking for any reason whatsoever—including personal reasons, illness, accident, death, or non-payment of the balance amount—the following cancellation charges will apply per person:
60 days or more before tour start date
20% of total tour cost30 to 59 days before tour start date
40% of total tour cost16 to 29 days before tour start date
75% of total tour costWithin 15 days of tour start / No-show
100% cancellation charges (No Refund)✈️ IMPORTANT NOTES (Especially for International Tours)
- Cancellation charges may vary for air tickets, visas, cruise bookings, or special hotel reservations, as per supplier policies.
- Visa fees, service charges, and convenience fees are non-refundable under any circumstances.
- Refunds (if applicable) will be processed within 7–14 working days after receiving confirmation from suppliers.
Cancellation Process
- Request Cancellation: Email us at contact@seasontoursandtravels.com or call our customer service
- Provide Details: Include your booking reference and reason for cancellation
- Confirmation: We will send confirmation within 24 hours
- Refund Processing: Refunds are processed within 7-10 working days
Non-Refundable Items
The following items are non-refundable under any circumstances:
- Visa application fees
- Service charges and convenience fees
- Airline tickets (subject to airline policy)
- Cruise bookings
- Special hotel reservations
- Travel insurance premiums
Travel Insurance
Highly Recommended: We strongly recommend purchasing comprehensive travel insurance that covers trip cancellation, medical emergencies, and other unforeseen events.
Last updated: March 29, 2026