Cancellation Policy
Our fair and transparent cancellation terms for your peace of mind
Domestic Tours Cancellation
30+ days before departure
Full refund minus 5% processing fee
15-29 days before departure
50% refund of total package cost
Less than 15 days before departure
No refund
International Tours Cancellation
45+ days before departure
Full refund minus 10% processing fee (includes visa fees)
30-44 days before departure
50% refund of total package cost
15-29 days before departure
25% refund of total package cost
Less than 15 days before departure
No refund
Special Circumstances
Medical Emergencies
In case of medical emergencies with proper documentation, we may offer special consideration and provide a credit for future travel.
Force Majeure Events
If tours are cancelled due to natural disasters, political unrest, or government restrictions, we will provide full refunds or travel credits.
Cancellation Process
- Request Cancellation: Email us at cancel@seasontravels.com or call our customer service
- Provide Details: Include your booking reference and reason for cancellation
- Confirmation: We will send confirmation within 24 hours
- Refund Processing: Refunds are processed within 7-10 working days
Non-Refundable Items
The following items are generally non-refundable:
- Visa application fees
- Travel insurance premiums
- Airline tickets (subject to airline policy)
- Special event tickets
- Peak season surcharges
Travel Insurance
Highly Recommended: We strongly recommend purchasing comprehensive travel insurance that covers trip cancellation, medical emergencies, and other unforeseen events.
Last updated: February 15, 2026